The Ten Golden Rules of Managing Via Email

by Kristin Zhivago, Revenue Journal
Repost

The Revenue Journal post on the worst mistake you can make as you manage via email (not responding) hit a nerve – not only with the people who recognized themselves as the non-responders, but with the people who work for non-responders.

So I checked with some readers and asked if I should be writing the definitive guide to managing via email. Obviously, their answer was yes. Very few managers have mastered it, and a lot of employees are suffering due to the mismanagement.

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